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ServiceTitan + HubSpot Integration
ServiceTitan is a field-service management platform (operations source of truth). Our integration connects customers, contacts, estimates and jobs with HubSpot, linking sold work in the CRM to jobs in the field.Our Experience
Method: custom Karana (iPaaS, Flowgear) — ST is the operational source of truth, HubSpot the CRM layer; 5-min batch polling ST→HubSpot, near real-time HubSpot→ST estimate creation.
Built: Customers→Companies, Contacts→Contacts; Deal→Proposal auto-creates ST Job+Estimate (IDs written back); ST estimate/invoice events drive deal stages (auto Closed Won/Lost); revenue write-back (Last Job Date, Revenue YTD, Job Count YTD); territory auto-assignment by state.
In plain terms: ServiceTitan stays the system your field team runs on; HubSpot becomes the sales and marketing layer on top. Customers and jobs flow into HubSpot automatically, a deal can create the estimate back in ServiceTitan, and when that job is invoiced the deal closes itself and the revenue is written to the account — so leadership sees the full picture, with new leads routed by territory.
- Field Service
- Work orders
Planning a ServiceTitan + HubSpot integration?
Tell us which ServiceTitan systems, objects and workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
Book a Call
Tell us which ServiceTitan systems, objects and workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
Book a Call
Data Sync Objects
| HubSpot Object | ServiceTitan Object | Direction |
|---|---|---|
| Companies | Customer | External → HubSpot |
| Contacts | Contact | External → HubSpot |
| Deals | Estimate | Two-way |
| Companies | Job / Invoice revenue | External → HubSpot |
Use Cases
CRM Layer over ServiceTitan
ST customers & revenue flows into HubSpot.
ST customers & revenue → HubSpot pipeline, territory auto-assignmentEstimate Automation
Deal flows into HubSpot and on to auto Closed Won on invoice.
Deal → Proposal → auto-create ST Job+Estimate → auto Closed Won on invoiceTerritory Auto-Assignment
ServiceTitan customer state flows into HubSpot.
ServiceTitan customer state → HubSpot owner routingFeatures
- Full customer/contact import from ST
- Estimate auto-creation from deals
- Auto deal-stage close on ST events
- Revenue write-back (Last Job Date, Revenue YTD, Job Count YTD)
- Territory routing
- Built on Karana middleware
Frequently Asked Questions
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How does the ServiceTitan HubSpot integration work?
ServiceTitan is a field-service management platform and the operational source of truth. Karana (UTS iPaaS) keeps it in sync with HubSpot: ST customers/contacts import to HubSpot, deals push Jobs+Estimates to ST, and ST invoice/estimate events drive deal stages.
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What data can I sync between ServiceTitan and HubSpot?
Customers → Companies, Contacts → Contacts, Estimates ↔ Deals, and Job/Invoice revenue → Company properties (last job, YTD revenue, job count).
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Can the integration be customized to our ServiceTitan setup?
Yes. Territory rules, pipeline stages, revenue fields and estimate/SKU handling are scoped to your ServiceTitan setup.