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MyLIMS + HubSpot Integration
MyLIMS manages lab samples, results and chain of custody. Our integration connects collection points, jobs, sample hierarchies and customers with HubSpot, so sales and operations track lab work from the CRM without the LIMS losing ownership of the samples. Our ExperienceMethod: custom integration for lab information management (e.g. MyLIMS), often alongside Zuper FSM.
Built: HubSpot deal (location counts) → Collection Points generated in the MyLIMS (which owns the sample hierarchy); lab-only path bypasses field service; sample status/results → HubSpot.
In plain terms: MyLIMS (lab information management system) manages lab samples. We connect it to HubSpot so a deal's number of locations generates the sample collection points in the MyLIMS (which owns the samples), with a lab-only path that skips field service — and status flows back to HubSpot.
- Healthcare
- Scheduling
Planning a MyLIMS + HubSpot integration?
Tell us which MyLIMS objects and lab workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
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Data Sync Objects
| HubSpot Object | MyLIMS Object | Direction |
|---|---|---|
| Custom Objects | Collection Point / Sample | HubSpot → External |
| Deals | Job / Location counts | HubSpot → External |
| Custom Objects | Sample hierarchy / Results | External → HubSpot |
| Contact / Companys | Customer | Two-way |
Use Cases
Deal-to-Lab
Sales enter location counts (buildings, floors, rooms) on the HubSpot deal, and those counts generate the collection points that flow into MyLIMS — so field and lab work start from real deal data, not a re-keyed spreadsheet.
HubSpot Deal (location counts) → Collection Points → MyLIMSLab Visibility in the CRM
Sample status and results come back from MyLIMS into HubSpot, giving sales and PMs an at-a-glance view of where each job stands without logging into the lab system.
MyLIMS sample status & results → HubSpotLab-Only Fast Path
For lab-only work, an admin creates a simple HubSpot deal that generates collection points straight in MyLIMS and skips field service entirely — MyLIMS stays the system of record for every sample.
HubSpot Deal → MyLIMS Collection Points (bypasses field service)Features
- Deal → Collection Points generation
- Sample/sample-hierarchy sync
- LIMS as source of truth for samples
- Lab-only path (bypass field service)
- Works alongside Zuper FSM
- Custom API integration
Frequently Asked Questions
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How does the MyLIMS HubSpot integration work?
MyLIMS (Confiance) is a laboratory information management system that manages samples, hierarchies and results. We integrate it with HubSpot so a deal's location counts generate collection points that sync into MyLIMS — which then owns the sample hierarchy — with a lab-only path that bypasses field service, and status and results flow back to HubSpot for visibility.
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What data can I sync between MyLIMS and HubSpot?
HubSpot deals generate collection points and samples in MyLIMS, customers stay aligned with HubSpot contacts and companies, and sample hierarchy and results come back as custom objects — with MyLIMS kept as the system of record for samples.
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Can the integration be customized to our MyLIMS setup?
Yes. Which sample data syncs, the source-of-truth rules and the field-service vs. lab-only path are scoped to your MyLIMS setup and lab workflow.