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| HubSpot Object | Shopify Object | Direction |
|---|---|---|
| Contacts | Customer | Two-way |
| Deals | Order | External → HubSpot |
| Products | Product | External → HubSpot |
| Custom Objects | Abandoned Cart | External → HubSpot |
Every Shopify order becomes a HubSpot deal, so you can trigger post-purchase lifecycle emails and even route internal vs. subsidiary orders to separate pipelines automatically.
Shopify Order → HubSpot Deal → Lifecycle Workflow (route to separate pipelines)Shopify customers land in HubSpot with their purchase history, giving marketing a full view to segment and drive repeat business.
Shopify Customer → HubSpot Contact → Segmentation & RetentionAbandoned carts flow into HubSpot so you can automatically follow up and win back sales that would otherwise be lost.
Shopify Abandoned Cart → HubSpot → Recovery WorkflowShopify is an ecommerce platform for online stores. We sync customers, orders, products and carts into HubSpot via the native connector plus HubSpot workflow automation, with Shopify typically set as the source of truth for product and order data.
Customers ↔ Contacts (two-way), Orders → Deals, Products → HubSpot (one-way), and Abandoned Carts → Custom Objects. Orders can be routed to separate pipelines with workflows.
Yes. We scope which contacts/orders sync, pipeline routing, and conflict/source-of-truth rules to your store setup.