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| HubSpot Object | Signature Travel Network Object | Direction |
|---|---|---|
| Contacts | Client profile | Two-way |
| Contact properties | Preferences / opt-outs | Two-way |
| Lists / segments | Marketing code (print campaign) | HubSpot → External |
Agents filter clients in HubSpot and assign a marketing code; the integration passes it to Signature, which sends the magazine or brochure.
HubSpot Segment → Marketing Code → Signature Print MailingNew client profiles, preference changes and unsubscribes stay consistent across HubSpot and Signature, with HubSpot deciding on conflicts.
HubSpot ↔ Signature Client ProfilesRecords are validated against Signature's format rules before they sync, so mailings aren't blocked by mismatched values.
HubSpot Data → Validation → SignatureSignature Travel Network runs printed marketing for member agencies from a central client database. We build a custom integration on Karana against Signature's API, so client profiles and preferences sync between the systems and marketing codes assigned in HubSpot trigger Signature mailings.
Client profiles, preferences and opt-outs sync in both directions, and HubSpot segments carry marketing codes to Signature to trigger print campaigns.
Yes. Which clients and fields sync, how conflicts resolve, sync frequency and which campaigns are triggered are scoped to your agency and Signature's API.
We typically make HubSpot the source of truth, so corrections your team makes in the CRM — such as an updated address or preference — are not overwritten by older data from Signature. The conflict rules are agreed during scoping.
Signature expects specific formats for fields like country and address values. We map and validate records before they sync, so mailings aren't blocked or misdirected by mismatched data, and we flag records that need cleanup.