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| HubSpot Object | Zapier Object | Direction |
|---|---|---|
| Contacts | App Record | External → HubSpot |
| Custom Objects | Webhook payload | External → HubSpot |
| HubSpot events | Other Apps | HubSpot → External |
Zapier connects apps to HubSpot for simple, point-to-point automations — creating or updating records and firing quick actions without a custom build.
Third-Party App → Zapier → HubSpot RecordExisting Zaps are reviewed and rationalized — keeping the ones that still make sense and retiring the brittle or redundant ones.
Existing Zaps → Audited → Keep or RetireWhen logic gets complex or high-volume, those flows move onto Karana (our middleware) for a more reliable, scalable connection than Zapier can offer.
Complex / High-Volume Zaps → Karana MiddlewareZapier is a lightweight automation tool. We use it for simple, point-to-point flows into HubSpot via webhooks — and when a client needs complex logic or scale, we migrate those flows to Karana, UTS's middleware.
App records and webhook payloads into HubSpot Contacts and Custom Objects, and HubSpot events out to other apps.
Yes. We audit existing Zaps and recommend keeping the simple ones or moving complex logic to Karana.