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| HubSpot Object | Asset Panda Object | Direction |
|---|---|---|
| Contacts | Person / requester | Two-way |
| Contact details (name, title, organization, email, address) | Person record | HubSpot → External |
| Program and priority flags | Person attributes | HubSpot → External |
| Fulfillment status | Request fulfillment | External → HubSpot |
People who receive equipment are created and updated from HubSpot, so Asset Panda always has current names, organizations and addresses.
HubSpot Contact → Asset PandaWhen an asset is fulfilled in Asset Panda, the status returns to HubSpot, so program and relationship teams can follow up.
Asset Panda Fulfillment → HubSpot ContactProgram and priority flags set in HubSpot reach Asset Panda, so asset teams know which requests need attention first.
HubSpot Flags → Asset PandaAsset Panda is a cloud platform for tracking equipment and other assets. We build a custom two-way integration on Karana, our integration platform, that sends contact details from HubSpot to Asset Panda and returns fulfillment status to HubSpot in near real time. Asset teams keep managing equipment in Asset Panda, while relationship and program teams manage people in HubSpot.
A typical setup sends contact details such as name, title, organization, email, address and program or priority flags from HubSpot to Asset Panda, and brings fulfillment status back to the HubSpot contact. Asset and equipment records usually stay in Asset Panda. The exact fields are confirmed in a field mapping document before the build.
HubSpot owns the details about people, so names, organizations and addresses are maintained once in the CRM. Asset Panda owns assets, assignments and fulfillment. Defining the owner of each field keeps the two systems from overwriting each other and makes it clear where a change should be made.
The integration uses webhooks, so updates are processed in near real time. When a contact changes in HubSpot or a fulfillment status changes in Asset Panda, the other system is updated within moments rather than waiting for a nightly batch.
Yes. Which contacts sync, which fields and flags are sent, which statuses come back and whether asset details should also appear in HubSpot are all scoped to your process. We document the design, test it before go-live, and maintain the integration on Karana after launch.