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Infor FACTS + HubSpot Integration
Infor FACTS is a wholesale-distribution ERP. Our integration connects customers, contacts, orders and order histories with HubSpot, giving sales, finance and operations a single source of truth.Our Experience
Method: one-way FACTS → HubSpot on Karana (wholesale-distribution ERP; predecessor to CloudSuite).
Built: Customers → Companies, Contacts → Contacts, Orders → Deals, order history → Custom Objects; order history for lead prioritization.
In plain terms: FACTS is Infor's wholesale-distribution ERP (the predecessor to CloudSuite). We build a one-way link on our middleware that brings customers, contacts and order history into HubSpot — so sales and marketing can prioritize leads based on what customers actually buy.
- ERP
- Two-way sync
Planning a Infor FACTS + HubSpot integration?
Tell us which Infor FACTS systems, objects and workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
Book a Call
Tell us which Infor FACTS systems, objects and workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
Book a Call
Data Sync Objects
| HubSpot Object | Infor FACTS Object | Direction |
|---|---|---|
| Companies | Customer | External → HubSpot |
| Contacts | Contact | External → HubSpot |
| Deals | Order | External → HubSpot |
| Custom Objects | Order history | External → HubSpot |
Use Cases
Order History in the CRM
FACTS orders flows into HubSpot.
FACTS orders → HubSpot for lead prioritizationSales Enablement
FACTS customers flows into HubSpot.
FACTS customers → HubSpotOrder History
FACTS orders (one-way) flows into HubSpot and on to lead prioritization.
FACTS orders (one-way) → HubSpot → lead prioritizationFeatures
- One-way FACTS → HubSpot
- Customer & contact sync
- Order history
- Reporting & prospecting
- Built on Karana middleware
- Field-level mapping
Frequently Asked Questions
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How does the Infor FACTS ERP HubSpot integration work?
Infor FACTS is a wholesale-distribution ERP. We build a one-way FACTS → HubSpot integration (on Karana) so marketing and sales see each customer's order history and prioritize leads, while FACTS stays the ERP.
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What data can I sync between Infor FACTS ERP and HubSpot?
Customers → Companies, Contacts → Contacts, Orders → Deals, and order history → Custom Objects.
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Can the integration be customized to our Infor FACTS ERP setup?
Yes. Which order data flows and keys are scoped to your FACTS setup (typically one-way into HubSpot).