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Infor FACTS + HubSpot Integration
Infor FACTS is a wholesale-distribution ERP. Our integration connects customers, contacts, orders and order histories with HubSpot, giving sales, finance and operations a single source of truth.Our Experience
Method: one-way FACTS → HubSpot on Karana (wholesale-distribution ERP; predecessor to CloudSuite).
Built: Customers → Companies, Contacts → Contacts, Orders → Deals, order history → Custom Objects; order history for lead prioritization.
In plain terms: We've built a one-way FACTS→HubSpot link on our middleware that brings customers, contacts and order history into HubSpot — so sales and marketing can prioritize leads and outreach based on what customers actually buy, not guesswork. Because FACTS is a legacy system, we pull the data out cleanly rather than depending on a modern API it doesn't have.
- ERP
- Two-way sync
Planning a Infor FACTS + HubSpot integration?
Tell us which Infor FACTS systems, objects and workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
Book a Call
Tell us which Infor FACTS systems, objects and workflows you need to connect. We'll recommend the right integration architecture, sync direction, and implementation approach.
Book a Call
Data Sync Objects
| HubSpot Object | Infor FACTS Object | Direction |
|---|---|---|
| Companies | Customer | External → HubSpot |
| Contacts | Contact | External → HubSpot |
| Deals | Order | External → HubSpot |
| Custom Objects | Order history | External → HubSpot |
Use Cases
Order History in the CRM
FACTS order history flows into HubSpot, so reps can see what an account actually buys and prioritize outreach on real demand instead of guesswork.
FACTS Order History → HubSpot → Lead PrioritizationCustomer Records into HubSpot
Customers and contacts come across from FACTS, so sales and marketing work from accurate account data without manual entry.
FACTS Customers & Contacts → HubSpotSegment on Buying Behaviour
With purchase history in HubSpot, accounts can be segmented by what and how much they buy, so campaigns target the right customers.
FACTS Purchase History → HubSpot SegmentationFeatures
- One-way FACTS → HubSpot
- Customer & contact sync
- Order history
- Reporting & prospecting
- Built on Karana middleware
- Field-level mapping
Frequently Asked Questions
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How does the Infor FACTS ERP HubSpot integration work?
Infor FACTS is a wholesale-distribution ERP. We build a one-way FACTS → HubSpot integration (on Karana) so marketing and sales see each customer's order history and prioritize leads, while FACTS stays the ERP.
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What data can I sync between Infor FACTS ERP and HubSpot?
Customers → Companies, Contacts → Contacts, Orders → Deals, and order history → Custom Objects.
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Can the integration be customized to our Infor FACTS ERP setup?
Yes. Which order data flows and keys are scoped to your FACTS setup (typically one-way into HubSpot).